SLN Owner Coms
Here are all the recent owner communications.
June 4, 2026
May Statement & Updates:
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Dear Valued Partner
Your May monthly statement is now available to view and your payout has been processed! Visit your owner's portal at the link below to view your May statement. Please allow up to three business days for your bank to process the transfer. |
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| All Statements Are Now Available in the Owner Portal!
Just another reminder that your statements are now available in your Owner Portal. Log in anytime to view or download them by going to the Accounting section. While you are there, click your profile icon in the top right corner to review or update your contact and payout details.
If you have any trouble, just let me know. I am happy to help.
2026 Payout Schedule! As a reminder, below is our statement and payout schedule for the remainder of the year!
Balances Owed! If you have a balance owed on your statement, we would greatly appreciate it if you could connect with us ASAP to pay all or some of your balance. We accept payment two ways:
Hello summer! Whether you're soaking up the sunshine, planning adventures, or just trying to keep up with a busy schedule, I'm here to help. If you have any questions, feel free to reach out. Please allow up to 2 business days for a response, and I'll get back to you as soon as possible.
Caty Mansfield e: caty@staylocalnashville.com |
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June 3, 2026
Q2 News & Updates:
Dear Valued Partner
As we approach the summer season, our focus remains on supporting our owners, strengthening operations, and continuing to enhance both the guest and owner experience across Stay Local Nashville. From marketing and technology enhancements to operational improvements, we’re continuing to invest in the long-term success of your property and the overall strength of the SLN brand.
As always, I remain your primary point of contact and am here to support you with any questions, needs, or feedback regarding your property.
Thank you for your continued trust and partnership, and read on for updates from our team!
Caty Mansfield
Director of Client Relations
e: caty@staylocalnashville.com
Book a Time to Chat!
💻Technology
All properties are now operating in Guesty, improving consistency across pricing, calendars, reporting, and distribution as we prepare for the busy summer season. A unified inbox allows our team to manage all guest communication in one place, improving response times and reducing communication gaps across channels.
Guest messaging and operations continue to be supported by Breezeway with additional efficiencies and integrations, helping ensure a smooth, consistent experience from booking through stay while strengthening housekeeping and maintenance coordination behind the scenes.
📊Channels & Distribution
As part of Airbnb’s Summer Release, the platform is rolling out powerful AI-driven upgrades that are transforming how listings are discovered, ranked, and booked. From automatically highlighting your strongest amenities to personalizing search results for each guest, AI is now shaping first impressions before a traveler even clicks on your property. This means better visibility for well-optimized homes—and more opportunities for high-performing listings to stand out in increasingly competitive markets.
For owners, it’s an exciting shift: the platform is getting smarter, and the right setup can now work harder behind the scenes to match your home with the guests most likely to book it.
🌐Marketing
We’re focused on bringing more guests directly to your property and expanding our overall reach.
We stay connected with past guests through twice-monthly emails and keep our brands active on social media with regular posts featuring homes and local experiences. At the same time, we’re investing in targeted advertising on Facebook, Instagram, and Google to reach travelers actively planning their trips.
Behind the scenes, we’re also improving our search visibility in search engines and AI search, so more guests can find and book directly with us.
Thank you for being part of Stay Local Nashville. We appreciate your continued partnership and look forward to a strong summer season ahead.
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May 6, 2026
April Statement Delay & Updates FOR MTR only:
Dear Valued Partner,
We want to let you know that your monthly statement will be going out later than planned this month, and we apologize for the delay.
We understand how important it is to receive these on time, and our team is working to get everything finalized and sent out to you tomorrow.
We appreciate your patience and understanding while we complete this process.
If you have any questions or need anything in the meantime, please feel free to reach out.
Thank you again for your trust and partnership.
Caty Mansfield
Director of Client Relations
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May 6, 2026
April Statement & Updates STR Only:
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Dear Valued Partner
Your April monthly statement is now available to view! Please visit your owner's portal at the link below to view you March statement. |
| Your Statements Are Now Available in the Owner Portal!
Just a quick reminder that your statements are now available in your Owner Portal. Log in anytime to view or download them by going to the Accounting section. While you are there, click your profile icon in the top right corner to review or update your contact and payout details.
If you have not set up your portal yet, now is the perfect time to get started. You should have received an invitation email today if you have not already completed the process. If you run into any issues, just let me know. I am happy to help.
2026 Payout Schedule! As a reminder, below is our statement and payout schedule for the remainder of the year!
Friendly Reminders for Your Property!
Balances Owed! If you have a balance owed on your statement, we would greatly appreciate it if you could connect with us ASAP to pay all or some of your balance. We accept payment two ways:
May is here and it is bringing longer days and a steady pace as we move further into the busy season! If any questions come up along the way, feel free to reach out. Please allow up to 2 business days for a response, and I will get back to you as soon as I can.
Caty Mansfield e: caty@staylocalnashville.com ------------------------------------------------------------------------------------------------
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Hello Valued Partner,
We wanted to share an exciting update about Stay Local Nashville and what’s ahead for our team and homeowners.
Over the past several months, we have been having thoughtful conversations about the future of Stay Local Nashville and how we continue strengthening what we’ve built here. Through that process, we found a partner in Trek Leisure Vacations, a hospitality company that shares our values around owner relationships, strong operations, and delivering great guest experiences. |
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Darbi, Teryn, and the full SLN team remain actively involved, and you’ll continue working with the same people you know and trust. What this partnership brings is additional resources, technology, and operational support behind the scenes—allowing us to continue improving, growing, and investing in the Nashville market, all without additional cost to you.
Importantly, as part of this next phase, Caty Mansfield will continue in her role as Director of Client Relations, serving as your primary resource for owner support, property insights, and ongoing guidance. Caty remains focused on supporting you with the information and visibility you need to make confident decisions about your property.
We’re proud of what we’ve built together with our homeowners over the years, and this next chapter simply gives us more support and backing to keep doing it even better.
Over the coming weeks, we’ll be working closely with the Trek team to integrate systems and resources behind the scenes. Day-to-day operations for your property will remain the same, and we’ll continue communicating with you along the way.
Thank you for trusting us with your home and for being such an important part of Stay Local Nashville. We’re truly grateful and excited for what’s ahead.
With appreciation,
Darbi Bolton & Teryn Chapin |
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April 7, 2026
March Statements & Updates:
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Dear Valued Partner,
Your March monthly statement is now available to view! Please visit your owner's portal at the link below to view you March statement. |
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Your Monthly Statement: Now in a New Place! We’ve made an exciting upgrade! As part of our transition to Guesty, your statements will now be available right in your Owner Portal. This means everything will live in one easy-to-access place going forward!
We are currently working on uploading past statements and documents into the portal. If you don’t see everything just yet, hang tight. We’re on it and will have those available as soon as possible!
We’re really excited for you to have everything organized in one spot and hope you love the new experience as much as we do! To view your statement, just log into the portal and head to the Documents section as shown below. You can also click your initials icon in the portal to update or edit your contact and payout details. |
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Quick Reminder! If you haven’t set up your Owner Portal yet, now is the time. You should have received a new invite email today if you have not already completed your set up process. If you run into any issues getting set up or accessing your statements, just let me know. I’m happy to help!
2026 Payout Schedule! As a reminder, below is our statement and payout schedule for the remainder of the year!
Balances Owed! If you have a balance owed on your statement, we would greatly appreciate it if you could connect with us ASAP to pay all or some of your balance. We accept payment two ways:
Here’s to a strong April ahead with blooming bookings, warmer days, and plenty of spring momentum. As always, if you have any questions, please allow up to 2 business days for a response. I promise I am working to get you answers as quickly as possible!
Caty Mansfield e: caty@staylocalnashville.com |
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April 6, 2026
March Statements Delay:
Dear Valued Partner,
A quick update that your monthly statement will not be delivered today as originally scheduled. We sincerely apologize for the delay.
Due to a few unforeseen timing issues, we are running slightly behind this cycle. Our team is actively working to finalize all statements and will have them delivered as soon as possible.
We appreciate your patience and understanding as we ensure everything is accurate and complete.
If you have any immediate questions, please don’t hesitate to reach out! We’re here to help.
Thank you for your continued trust and partnership.
Caty Mansfield
Director of Client Relations
e: caty@staylocalnashville.com
